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Princes Gardens Surgery

2A High St, Aldershot GU11 1BJ, UK – 01252 332210

Sometimes hard to get an appointment by phone, understandably so as they have to deal with a lot of patients, Friendly & helpfull staff, Nice tidy & clean reception/waiting room, Not long of a wait to be seen either. All in all a very good service provided. Doctors and nurses are always very friendly and helpfull. Very happy I am registered with them. 5*/5* Because realistically it can't be helped that sometimes they have no appointments available, they deal with a lot of patients.

Superb practice best i have ever registered with

Southlea Group Practice

276 Lower Farnham Rd, Aldershot GU11 3RB, UK – 01252 344868

The practice itself is great but the palaver to get an appt when you need one is awful. Having to dial continously for up to an hour shows something is inadequate and I don't think receptionists need to ask you what your problem is. If people have issues about which dr they see there could be very good reasons for that and people shouldn't make assumptions about how badly you need to see a dr.

Ash Vale Health Centre

Wharf Rd, Ash Vale, Aldershot GU12, UK – 01252 317551

Great doctors, great staff but now they have implemented the most bizarre appointment system where you cannot book in advance and they will only issue appointments on the day of the call and only once you have spoken to a DR... With approx 27k of patients on their books (source NHS Choices), how will that work? The practice manager has a habit of having meetings whilst the Dr is supposed to be seeing the patient. Maybe it's so they can book an appointment first! :)

Consistently good through the years - the doctors always listen, are well-informed and do their utmost to act in the best interests of the patient. Echo the others - the phone wait times can be long, and trying to get through for an emergency appointment at 8am is almost impossible (some kind of online booking system might help here?), but they are incredibly busy and do a great job when you are seen.

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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